Introduction
At Moving Maestros, we take your privacy seriously. This Privacy Policy
explains what personal data we collect from you, how we use it, share
it, and protect it. We are committed to ensuring that your personal data
is handled securely and in compliance with applicable data protection
laws.
Information We Collect
We collect personal data when you use our app, create an account, or
contact us. The information we collect includes:
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Personal Information: Name, email address, phone
number, postal address, and other personal information provided by
you.
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Location Data: Your location may be collected if you
grant permission, which is essential for providing our delivery
services.
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Transaction Information: Purchase details, payment
methods, and history of transactions made within the app.
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Device Information: We collect device-specific
information such as your device's model, operating system, unique
device identifiers, and mobile network information.
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Usage Data: We collect information on how you use the
app, including features accessed, pages visited, and in-app activity.
How We Use Your Information
We use the data we collect for the following purposes:
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Providing Services: We use your personal information
to offer our package delivery and product shopping services.
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Account Management: Your data helps us manage your
account, provide customer support, and process account deletion
requests.
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Personalization: We may personalize your experience,
such as suggesting relevant products based on your previous purchases.
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Payment Processing: We collect payment data to
process your transactions and ensure that your orders are completed
smoothly.
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Communications: To send updates about your
transactions, promotional offers, or notify you of any changes to our
services.
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Analytics: We analyze app usage data to improve our
services, fix issues, and understand how users interact with the app.
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Security and Legal Purposes: We use your data to
ensure the security of our app, prevent fraud, and comply with legal
obligations.
Sharing Your Information
We only share your personal data with third parties in the following
circumstances:
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Service Providers: We may share your information with
third-party companies that provide services on our behalf, such as
payment processors, cloud storage, and customer support services.
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Business Transactions: If we are involved in a
merger, acquisition, or asset sale, your personal data may be
transferred as part of the transaction.
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Legal Compliance: We may disclose your information to
comply with legal obligations, respond to governmental requests, or
enforce our policies.
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With Your Consent: We will always seek your consent
before sharing your information for purposes not covered in this
policy.
Your Data Rights
You have certain rights regarding your personal data, including:
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Access: You can request access to the personal data
we hold about you.
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Correction: If your data is incorrect or incomplete,
you can request that we correct or update it.
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Deletion: You can request the deletion of your
personal data, subject to any legal obligations to retain certain
data.
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Data Portability: You have the right to request that
your personal data be provided to you in a structured and
machine-readable format.
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Objection: You can object to the processing of your
personal data for direct marketing or legitimate interests.
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Withdraw Consent: Where you have given consent to
process your data, you may withdraw it at any time.
Data Security
We are committed to protecting your data and have implemented
appropriate security measures to prevent unauthorized access,
disclosure, alteration, or destruction of your personal information.
However, please note that no method of transmission over the Internet or
electronic storage is 100% secure.
Data Retention
We retain your personal data for as long as necessary to fulfill the
purposes for which it was collected, comply with legal obligations,
resolve disputes, and enforce our agreements. When we no longer need
your data, we will securely delete or anonymize it.
Third-Party Links
Our app may contain links to third-party websites or services. This
Privacy Policy does not apply to those external sites. We encourage you
to review the privacy policies of any third-party websites or services
before providing any personal information.
Children's Privacy
Moving Maestros is not intended for use by children under the age of 13.
We do not knowingly collect personal data from children. If we become
aware that we have collected data from a child without parental consent,
we will take steps to delete such data.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make
significant changes, we will notify you through the app or by email.
Your continued use of the app after any changes will indicate your
acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how
we handle your data, please contact us at:
support@movingmaestros.com